Our policy with booking fees & COVID
Firstly all businesses have operating costs. We charge a 25% booking fee to cover our operating costs. The government has said we in the event Covid causes you to cancel your event we are able to retain a reasonable percentage for our expenses incurred. If you choose to cancel over rescheduling this does constitute a change of mind and does not entitle you to any refund as per consumer law. We don’t just charge for the time that we spend performing. Our full fee covers:
- Registration/licencing fees
- Tagging & testing
- Music purchases
- Website hosting
- Phone bills
- Our time and effort
- Tax & Super payments
A DJ business is a service-based business. A DJ service can only work at most 3 nights a week. If a client cancels and we are unable to fill the empty date that is time lost. Because of this, most if not all service-based companies employ a non-refundable policy to ensure they receive some funds to cover their expenses.
Our booking fee is strictly used to cover our business expenses and we do not make a profit from this. This fee ensures that we are able to continue to run our business and continue to provide entertainment for your event.